- What it does: Dentrix is Henry Schein One's on-premise practice management system for scheduling, charting, billing, insurance and reporting. It runs on a local Windows server. Henry Schein One sells add-ons for it, including Eligibility Pro for insurance verification, eClaims, and Detect AI for radiograph analysis. Updates and support come through the Connected Care Essentials plan.
- Regulatory: Not a diagnostic device; no clearance needed
- Pricing: Not published (Quote: license plus support plan)
- Best fit: solo, group
Capabilities
- Scheduling, charting, treatment planning and perio charting
- eClaims and Eligibility Pro insurance verification
- Detect AI radiograph analysis (add-on)
- Connected Care Essentials support plan with updates and in-product chat
- Large third-party integration ecosystem
- Largest installed base: most staff have used it and most vendors integrate with it
- Deep feature set for insurance-heavy general practices
- AI (Detect AI) and eligibility add-ons from the same vendor
- Server-based: the practice manages the server, backups and remote access
- Pricing is not published, and add-ons are sold separately
- Multi-location groups often move to Dentrix Ascend or another cloud system
Where it fits
- Single-location general practices on a local network
- Practices with staff already trained on Dentrix
Dentrix is the default for an established single-location practice that is comfortable running a server and wants the system most hires already know. If you want cloud hosting or run several locations, look at Dentrix Ascend, Curve or Denticon.
Common questions
Is Dentrix FDA cleared?
Dentrix is not a diagnostic medical device, so it does not need FDA clearance.
How much does Dentrix cost?
Dentrix does not publish pricing; it is quoted by sales (Quote: license plus support plan). Henry Schein One does not publish Dentrix pricing. Expect a license or subscription plus a monthly support plan, quoted by sales.
What does Dentrix integrate with?
Dentrix lists integrations with Dentrix Imaging, VideaHealth (Detect AI), Most imaging bridges and third-party eServices. Confirm compatibility with your exact practice management and imaging versions before signing.